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A Guide for Healthcare Providers - CLICK 
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For more information on the Charter and how you can contribute to achieving healthcare rights visit 

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PDF document download - Australian Charter of Healthcare Rights 
PDF document download - Using the Charter of Healthcare Rights in Your Health Service
​PDF document download - A guide for patients, consumers, carers, and families.
PDF document download - Roles in realising the Australian Charter of Healthcare Rights
PDF document download - Safety and quality, national priorities, charter of healthcare rights
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My rights
​
Access
I have a right to health care

Safety
I have a right to receive safe and high quality care

Respect
I have a right to be shown respect, dignity and consideration.

Communication 
I have a right to be informed about services, treatment, options and costs in a clear and open way.

Participation 
I have a right to be included in decisions and choices 
about my care.

Privacy 
I have a right to privacy and confidentiality of my personal information.

Comment 
I have a right to comment on my care and to have my concerns addressed.​
​What this means


​​I can access services to address my healthcare needs.


​I receive safe and high quality health services, provided with professional care, skill and competence.

The care provided shows respect to me and my culture, beliefs, values and personal characteristics.

​I receive open, timely and appropriate communication about my health care in a way I can understand.


I may join in making decisions and choices about my care and about health service planning.

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My personal privacy is maintained and proper handling of my personal health and other information is assured.

​​I can comment on or complain about my care and have my concerns dealt with properly and promptly.​
Governance

The Australian Commission on Safety and Quality in Health Care (the Commission) was initially established in 2006 by the Australian, state and territory governments to lead and coordinate national improvements in safety and quality in health care.

In 2011, the Federal Parliament passed the National Health Reform Act 2011 (NHR Act) which established the Commission as a corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013 (PGPA Act). The Commission’s governance structure is determined by these Acts.

The Commission is jointly funded by all governments on a cost sharing basis, and the Commission’s annual program of work is developed in consultation with the Australian, state and territory Health Ministers.

The Commission works in partnership with patients, consumers, clinicians, managers, policy makers and healthcare organisations to achieve a sustainable, safe and high-quality health system. Over the next four years, the Commission’s strategic priorities are in the areas of:
  •  patient safety
  • partnering with patients, consumers and communities
  • quality cost and value
  • supporting health professionals to provide safe and high-quality care. 

The Commission’s planned activities over the following four year period are shaped by these four strategic priorities and align with the functions of the Commission set out in the NHR Act.
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The Commission Board, appointed by the Minister for Health, is responsible for governing the Commission and meeting its functions and responsibilities under legislation. In undertaking its work the Commission is supported by the Inter-Jurisdictional Committee (IJC), which is made up of senior safety and quality managers from the Australian Government Department of Health, and the Department of Health from each state and territory. In addition, the Board has established sub-committees in the form of the Private Hospital Sector Committee and Primary Care Committee that provide a valuable connection with representatives from the private and public sectors.

Program initiatives are informed by external advisory committees, working groups, public consultation and workshops. Proposals are then referred to the IJC and Board sub-committees for review and input before consideration by the Commission Board. Major Commission proposals are forwarded to the Australian Health Ministers Advisory Council and the Council of Australian Governments (COAG) Health Council.
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The Commission is situated in Sydney and is managed on a day to day basis by its CEO, Adjunct Professor Debora Picone AM.
The staff list provides information on senior management and the Commission’s program structure.
Quick links: Annual Reports
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ACKNOWLEDGEMENT: "The Network" would like to acknowledge Aboriginal and Torres Strait Islander peoples as Australia's First People and Traditional Custodians. We value their culture, identities, and continuing connection to country, waters, kin and community. We pay our respects to Elders, past and present, and are committed to making a positive contribution to the well-being of Aboriginal and Torres Strait Islander young people, by working on providing services that are welcoming, safe, culturally appropriate and inclusive.  PHNA is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. PHNA welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. 

DISCLAIMER: The information provided on the PHNA website is provided for general information only. It is not intended as legal, medical or other professional advice, and should not be relied upon as a substitute for consultations with qualified medical professionals who are familiar with your individual needs. PHNA does not endorse or recommend any commercial products or services. We provide information only with responsibility being on the part of the user. PHNA does not accept any responsibility for any websites advertised if the user incurs spam/virus or other. All our information is shared in good faith and without prejudice.  

PHNA proudly share educational information and resources with you from various sectors and access other information from many other reputable PH & associated organisations. All logo's, photographs, organisation produced resources are subject to copyright and cannot be used without prior written permission from PHNA. Some images belong to PHNA, or other organisations, some are from google and we give full credit to the authors/artist/designers.  The PHNA website is hosted through Weebly and designed and maintained by PHNA. All rights reserved 2019.
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